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BRD RETAIL LTD PRIVACY STATEMENT

1. Introduction 

BRD Retail Ltd trades as Burton Kia and Burton Suzuki our Privacy Statement illustrates the reasons why as a company we collect personal data, what we intend to do with the data, how and when we would share the data and your rights as an individual.

 

2. Collection of Personal Information

We may collect, store and use the following kinds of personal information:

  • information that you provide to us when registering with our website (including your email address);
  • information that you provide when completing your online profile (including your name, gender, date of birth and any educational details and employment details you provide);
  • information that you provide to us when signing up to any distribution lists to receive correspondence from us;
  • information relating to any purchases you make of our goods or services, including any other transaction details made via any of our websites (including your address, telephone number)

 

3. Use of Personal Information

Personal data we receive will be used for the purposes it was provided, including:

  • Meet the terms of your order;
  • enable your use of the services available on our website or dealership
  • send you goods purchased through our website or dealership
  • supply to you services purchased through our website or dealership
  • send statements, invoices and payment reminders to you, and collect payments from you
  • send you our email/postal newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)
  • provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)
  • To provide you with news, offers and general information about other services and events we offer that are similar to those that you have already enquired about or been involved with historically, unless you have opted not to receive such information

 

 3. Disclosure of Personal Information

  • We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)
  • We may disclose your personal information to any member of our group of companies where it would be reasonable to do so. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)
  • We may be legally obliged to disclose your personal information:
  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].
  • Except as provided in this policy, we will not provide your personal information to third parties.

 

 4. Security of Personal Information

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

  • We will store all the personal data you provide on our secure servers which are managed by RDS Global Ltd with suitable complex passwords.
  • All details of financial transactions entered via our website will be protected by encryption technology.

 

 5. Your Rights

  • You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request
  • Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.
  • We may withhold personal information that you request to the extent permitted by law.
  • If you instruct is to no longer process your personal data we will do so as quickly as possible.
  • If you instruct us to destroy any/all of your personal data we may hold we will do so as quickly as possible.
  • If you instruct us to cease all processing for marketing purposes we will do so as quickly as possible.

 

6. Cookies

Our company website’s use cookies and whilst permissions are requested the full list of cookies is as follows; 

1P_JAR, AID, APISID, CONSENT, HSID, NID, OTZ, SAPISID, SID, SIDCC, SSID, XSRF-TOKEN, _ga, _ga, _gat, _gid, act, c_user, datr, fr, laravel_session, pl, presence, sb, wd, xs

 

7. ICO Registration

  • Our Information Commissioners Office (ICO) information is as follows
  • BRD Retail Limited
  • Start Date 15th April 2011
  • Expiry Date 14th April 2019
  • We are registered as a data controller with the Information Commissioner's Office and our registration number is: Z2648044

 

 8. Data Protection Officer

  • Any Data Protection issues can be directed to Adam Redpath via gdpr@burtonkia.co.uk

WHAT THEY'RE SAYING

We are very happy indeed with our new Kia Picanto. We would like to convey to you how very pleased we are with the service we received from your representative, Ashley. He was very helpful and attentive and he definitely gave us the confidence to choose Kia again. I believe too many times we concentrate on bad service and a good experience tends to be overlooked. We are very grateful to Ashley for all his help and it was important for us to let you know.

Marion S. Morgan

Thank you for sorting out the issues with our car and restoring the faith in KIA.
The New KIA Soul is lovely to drive and we are sure that we will get a considerable amount of pleasure from it.

Christopher Taylor

My reason for buying a Kia was the 7 year warranty and having looked at your excellent website made contact with your sales team. They were able to give me a guide to the p/x of my present car; this was important as I live 100 miles away. All of our numerous questions were answered and we decided to buy. On collection time was spent connecting my phone setting the sat nav. etc. The car was immaculate inside and out. I will be returning to have the car serviced with you, having found a garage with such exceptional high standards why go anywhere else. Thank you for restoring my faith in the motor industry; you really are an exceptional company.

Jane Barker

I am on my second Kia car. My first was a Venga, which I traded in earlier this year for a Picanto. I think the Kia range has something for everyone. The Picanto is perfect for my current lifestyle. It is really economical, nice to drive and perfect for parking. My Daughter's first car was a Picanto, which she passed on to her partner. She now has a new Picanto, almost identical to mine. What I really like about Kia is the 7 year warranty. Also, the staff, in Burton on Trent, are friendly and helpful. Kia has become ubiquitous. I am a huge fan.

Marguerita Brown

We collected our new Kia last week and couldn't be happier with it! It drives beautifully, was very well prepared for us to pick up, and had a great experience test driving. Ashley managed our purchase and was very helpful. He was incredibly friendly and approachable, accommodating, and always had our best interests in mind as customers. From the complementary hot chocolate right through to organising taxing and insurance, it was an incredibly pleasant process and we would be happy buying from Kia again!

Daniel Carter

Collected our new Sportage today. We have been customers for a long time and have only the highest praise for the excellent service we have received from everyone at Burton Kia. We would like to say a big thank you to Ashley who made all the arrangements for us today and took a great deal of time and patience explaining the workings of the new car. We look forward to many happy days of motoring, once again a big thank you to Kia Burton.

John Cope

I have received nothing but excellent customer service since visiting Burton Kia. I got a brilliant deal and great part exchange price. The customer service continued with aftersales as I have been treated with care throughout. I am able to book a service/ mot with ease and with confidence that it is in safe hands. The vehicle is always returned to myself clean when in for a service both inside and out – and a collection and delivery service/ courtesy car is available if I ever need one. The pricing is extremely good! I don’t need to look anywhere else for my vehicle needs and will continue to use Burton Kia as they are an excellent value for money!

Mr Blurton

I would like to thank all the staff at Kia Burton for their kind service when I bought my car. My new Kia Cee'd is fantastic. Next time I will definitely buy at your showroom.

Piotr Jarosz

WHY CHOOSE BURTON KIA

Burton Kia are an independent Kia franchise dealership with over 14 years' experience. The whole team prides themselves at being able to provide a truly professional consumer focused Kia Sales or Kia Service experience.

Our Customer Service Awards speak for themselves. At the beginning of 2016 we were awarded the Kia UK Dealer of the Year for 2015, beating off competition from approximately 190 other UK dealers to take the overall title. This was hot on the heels of the Prestige Platinum Dealer of the Year in 2014.

Our Sales Team are all graduates of the Kia Sales Academy and our Service Department is complete with Kia Trained Technicians. So if you want the very best Kia Service and the best choice of new and Used Kia, then Burton Kia really is the place to be.